Hi Lo, Hi Lo it’s off to work we go…
We are back!
Who would have thought when we closed our doors on the 23rd March, we would still be working from home, some 12 weeks later?
A fraught time for all, as the country gathered together to protect the NHS and save lives; forever, those words shall be etched on our minds.
What ensued was not only a period of uncertainty and extreme highs and lows but a helpless lethargy, as we watched this disease not only ravish our world and it’s people but plummet our country into a period of economic uncertainty, with businesses worrying about their very survival.
That is why, the Delcor team is so very happy to announce that we are back! Following the guidance as set out by the government, we have re-opened our factory in Seaton Delaval and all of our UK showrooms; from Monday 8th June; many, long weeks after we closed the doors. (London showroom re-opens 15th June)
After a short catch-up period, fulfilling orders, which were hindered by the lockdown, we have resumed normal timescales, welcoming customers and are delighted to report an order book, which is heartwarmingly filling up.
Yes, things are slightly different. However, the necessary procedures and guidance we have put in place are unobtrusive, easy to follow and thorough; offering safety and reassurance for our customers and staff across all Delcor showrooms.
Our teams continue to offer the same great service and advice for those who are, quite frankly, tired of looking at the same lockdown sofa! An expansive range of fabrics, designs and styles to perfectly complement your interior styling is now available, within a range of bespoke furniture, sure to brighten your home for a new post-lockdown look.
For your ease and comfort, parking is available at our stores (street parking in London), eliminating the requirement for public transport and for those who still feel slightly uneasy, a personal appointment booking service is available online or by phone, for one on one expert advice at a convenient time for you.
So, after many highs and as many lows, as we re-open our doors, we are thrilled to be able to say to you all, “Welcome Back to Delcor”
Will it Fit?
It is important to make sure that your new Delcor furniture will fit into your home. This quick guide will help you to work out if your furniture will fit into your room via doors, hallways and stairs.
If it does not fit, then don’t worry - all of our furniture is custom made and for a nominal charge is able to come apart and be assembled on-site by our qualified delivery team.
Firstly, note down the length, depth and height of your furniture. This information can be found on the product pages of our website.
Let's start at the front door. Open the door as wide as possible and measure the distance between the outer edge of the door to the inner edge of your doorframe at its narrowest point.
Compare the width of your doorframe with the height of your item allowing a little wiggle room on either side. This will determine if we can take the item through on its side. If the door width is greater than the height of your item, then it will fit through.
If the width of your front door is too narrow, then our delivery team can try to bring your item through upright. In this case, measure the height of your doorway making sure that it is greater than your item width. Again, check that there is some wiggle room.
If it does not fit give us a call as we can take off the legs or look at alternatives such as taking your furniture apart and assembling it on-site.
We need to make sure your furniture can get into the room that you’d like it to sit in. Measure the width of any areas that the item must pass through, such as hallways and internal doors at their narrowest points.
Remember to take note of possible obstructions such as radiators, shelving, skirting boards and light fittings. As long as the width at the narrowest point is greater than the height of your item, then your furniture will fit.
If your furniture needs to go up any stairs, measure the width of the staircase at its narrowest point. Remember to take any handrails or light fixtures into account. If this distance is wider than the height of your item then it should fit.
If you have a bannister and the furniture needs to be lifted over it, check that the distance between the bannister and the ceiling is greater than the depth of the item. Once at the top of the stairs, make sure there is enough room on the landing for our delivery team to manoeuvre your item into your chosen room.
If you have any questions please give us a call or pop into one of our showrooms, we would be happy to help.
The final part of the Delcor experience is delivery. We understand the importance of and respect that is required when delivering to your home – that’s why we do it ourselves. All our deliveries and installations are carried out by our own trained delivery teams using our own vehicles.
We will call you 7 to 14 days prior to your delivery to discuss the exact dates. At that time, we can talk about an am or pm delivery. You can change your delivery slot at any time but this may affect when the next delivery slot will be available.
On the day we will give you a call one hour before your delivery is due. We will remove and packaging and ensure the room is left just as we found it. Please ensure that the room is ready and the space for your new piece of furniture is ready. Unfortunately, we cannot remove any old furniture due to health and safety.
POR - Price on request, please contact Head Office on 0191 237 1303.